Vendor Governance, Outsourcing Management Services, Outsourcing Governance
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sapience
11501, Dublin Blvd. Suite # 200 Dublin, California 94568
00 (discount is possible) Contact E-mail
People Analytics for Outsourcing Governance No organization can ‘do it all’. Outsourcing is reality, and outsourcing governance an indispensable part of business. To maximize the potential of the vendor, organizations need to constantly monitor and manage relevant aspects of the outsourcing engagement. While service delivery is transferred to the service provider, accountability continues to rest with the client organization. This ensures risks are managed and there is continued delivery of value from the provider. The client’s Vendor Management Office (VMO) deploys a mix of tools and processes that monitor, measure and manage the providers’ engagement and delivery. But does this really work? Studies have shown that existing methods are not very effective, with most sourcing managers and even vendors facing challenges with their outsourcing relationships. The biggest culprit in outsourcing vendor management is lack of visibility and predictability. The data that gets shared consists of the project plan, current status, some output metrics, and timesheets. These might give an appearance of transparency and progress, but rarely are they useful in predicting the outcome. The data is mostly historical in nature and can’t be used to drive continuous improvements in value creation. Deadlines are missed, there is a budget overrun. The client either simply accepts the situation, or it leads to a classic blame game. For more details visit – http://www.sapience.net Download Free Sapience Android - Time Tracker App Download Free Sapience Ios / Iphone – Activity Tracking App
16.12.2017 sapience Placed till: 10.03.2017


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